Care Pathways

COVID-19 Care Pathway

Overview of the care pathway

The COVID-19 pathway helps to take pressure of the already stressed healthcare systems by supporting patients before they contact caregivers and by following up on patients after a visit to a GP or hospital.

The pathway can be started on a care organisation’s website and provides the first advice to patients based on a screening of the patient’s symptoms. Additionally, it follows up closely on patients after a visit to a caregiver with daily questionnaires to ensure patients can recover at home without assistance.

We can divide the COVID-19  care pathway into 2 phases:

  1. Symptom check
  2. Tested positive for COVID-19
  3. Follow-up

The backbone of the care pathway is summarized in the figure below, for this flow we relied mainly on the ICHOM standard set of Patient-Centered Outcome Measures for COVID-19.

Source

Symptom check

Based on the official guidelines, we check if the patient has COVID-19 symptoms. If the patients' symptoms do not match COVID-19, the care pathway automatically stops. If the symptoms do match, we ask that the patient be tested at the appropriate facility.If the patients' symptoms do not match COVID-19, the care pathway automatically stops. If the symptoms do match, we ask that the patient be tested at the appropriate facility.

Baseline

If the patient tested positive for COVID-19, they get asked to fill in the following baseline patient-reported outcomes:

  • Demographic Survey Questionnaire (e.g comorbidities, age, smoking status, etc)
  • Patient-Reported Outcomes Measurement Information System (PROMIS-10)
  • Influenza Patient-reported Outcome (FLU-PRO)

Follow-up

After baseline, the patient gets asked to fill in the following patient-reported outcomes at week 2, week 4, month 1, month 2 and month 3:

  • Patient-Reported Outcomes Measurement Information System (PROMIS-10)
  • Influenza Patient-reported Outcome (FLU-PRO)  

Integrations

From your EMR to scheduling or billing, Awell easily connects with your systems so you can create powerful care pathways that tie disjointed systems together.

Dashboards

The following patient-reported-outcomes are visualized in the care pathway:

  • Patient-Reported Outcomes Measurement Information System (PROMIS-10): Global Physical Health Score
  • Patient-Reported Outcomes Measurement Information System (PROMIS-10): Global Mental Health Score
  • Influenza Patient-reported Outcome (FLU-PRO): Heatmap

Information brochures & video's

In the care pathway a number of information brochures and video's are included:

  • COVID-19: general information brochure
  • COVID-19 specific rehabilitation exercises
  • COVID-19: General hygiene measures

Benefits

The COVID-19 offers numerous benefits that will increase efficiency on the one hand and improve the quality of care for both patient and provider on the other.

  • Patients can perform initial triage independently, without the need for a healthcare professional
  • Automatic data collection based on the ICHOM Standard Set
  • Automatic scoring calculations
  • Integrated with your systems (Electronic Medical Record, scheduling, medical billing, online pharmacy & fulfilment, e-prescribing, insurance eligibility....)
  • Decreased administrative burden for the care team
  • Automatic alerts to the care team if patients reports alarming Patient-reported-outcomes
  • Patient can access information brochures about treatment, symptoms, etc
Get started with Awell

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