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Customer Stories

Explore real workflows that save companies time, eliminate old tools, and bring peace of mind.

How a Regional Hospital Achieved a 99% Reduction in Effort to Reach Governmental Requirements

Learn how Awell transformed AZ Jan Palfijn Hospital's patient survey process, boosting survey completion rates by 218%, and slashing manual work from 130 to under 2 hours annually.

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How Mindler UK Streamlined Mental Health Support and Increased Efficiency by 80%

With Awell, Mindler UK achieved an 80% reduction in time spent on patient care coordination, streamlined onboarding, and enhanced adaptability to NHS contracts, transforming their approach to mental health care and reaching an average clinical experience NPS of 9.5.

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How AZ Maria Middelares increased their departmental capacity by 50%

“Using Awell Health results in better care for patients. Our care team is better prepared for consultation, asks more relevant questions to patients and refers patients more effectively to the healthcare provider they need.”

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How AZ Monica got rid of their paper processes and Excel databases and moved to a single collaborative system to coordinate care

“As any healthcare professional in a busy clinic will tell you: things can get crazy. But finding new ways to keep things organized is time-consuming — and takes time away from the patients. Awell changed that. In a matter of days, everyone in the unit was on-board, marveling at how much easier everything became.”

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Overcoming widespread doubts to introduce digital care pathways

“Reaching agreement on a consensual approach to care among stakeholders from a wide variety of backgrounds is the biggest challenge, but clinical pathways are an important part of putting the patient’s voice forward. So I enjoy the responsibility.”

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How AZ Delta's digital care pathway improves patient outcomes and reduces costs

In 2017 Professor Demedts and his team had a vision for more multidisciplinary lung cancer care focused on outcomes while keeping an eye on efficiency and the cost to realize those outcomes. They chose to implement this vision with Awell in the form of an integrated digital lung cancer pathway

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Jessa Hospital: Creating more empowered patients by shifting from a reactive to a proactive care approach

“Thanks to the alerts, the onco-coaches (who are the nurses that carry out pathway counselling for oncological patients) know whenever something is bothering a patient. They can use this information to support the patient, enabling the onco-coaches to act in a more targeted and tailor-made way for each individual patient.

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Improving IBD Care Through Collaboration

“IBD care is a small world – we’ve all run into each other over the years. Thanks to the standardised process of the ICHOM standard set and the Awell care pathways, we have been able to build the trust in our collaboration that is required to be transparent about outcomes.”

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